Oregon DPSST Security Professional Practice Test 2025 – 400 Free Practice Questions to Pass the Exam

When encountering a non-compliant individual, the most effective approach involves calling for backup if necessary and employing de-escalation techniques. This strategy ensures the safety of both the security professional and the individual involved, fostering a calmer resolution to the situation. De-escalation techniques may include using a soft tone, open body language, and active listening to understand the individual’s perspective and address their concerns, which can help to resolve conflicts without resorting to force or aggression.

Utilizing backup is also a critical element, as having additional personnel can provide support and help manage the situation more effectively if it escalates. This collaborative approach creates a safer environment and promotes a better outcome for all parties involved.

The other approaches would likely lead to increased tension or escalate the situation. For instance, shouting commands could provoke a defensive reaction and worsen the confrontation, while simply walking away may abandon the situation and leave issues unresolved. Assuming compliance without active engagement neglects the complexities of human behavior and could lead to further non-compliance or escalation. Thus, the selected approach prioritizes safety and effective conflict resolution.